Hometownquotes
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Hometownquotes Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hometownquotes has 1.3 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Goes Elsewhere, Idk where".
Most users ask Hometownquotes for the refund as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hometownquotes has 1.3 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Goes Elsewhere, Idk where".
Most users ask Hometownquotes for the refund as a solution to their issues.
Consumers are not pleased with Insurance Plans Acceptance and Location. The price level of this organization is high according to consumer reviews.
Top Hometownquotes Reviews
"SCAM don't waste your time"
This is a SCAM. The sales rep talked a good game, but not a single one of the leads worked out, not a single lead answered a phone or responded to a text, for...
Houston, Texas
SCAM don't waste your time
User's recommendation: Goes Elsewhere, Idk where
TERRIBLE!!!!! A COMPLETE NIGHTMARE!!!!!!!!
- Wish i never tried this company
Preferred solution: Full refund
TERRIBLE!!!!! A COMPLETE NIGHTMARE!!!!!!!!
- Didnt receive what i paid for
Preferred solution: Full refund
A nightmare
- Quality of leads
- Customer service
- Wish i never tried this company
Preferred solution: Full refund
Terrible Lead and Crooks
- Wish i never tried this company
Preferred solution: Full refund
Do not honor word
Very negative experience
I'm very unhappy with my experience with Hometown Quotes. After making an initial payment I received no leads even though I gave them loose parameters and a wide geopgraphy covering 3 counties with the exclusion of a couple of towns in one of the counties that are higher crime areas.
I also knew that they recharge your card with very little warning (a few hours or less after sending an email saying you're acount is getting low.) So I asked them to take my card off my account which they said they had done....only they didn't and I got charged even more than my initial investment within 3 hours of getting an email saying my account was getting low. The leads took 6 weeks to start and that was after expanding my restrictions 2 times. The leads included more than a few for the city I wanted excluded and more than 8 for areas I didn't include within my parameters. I got all my leads, over 25 of them within 48 hours after waiting 6 weeks, then 2 immediate charges to my debit card that weren't authorized--why 2?
and why do they do it on a holiday or at 4-5AM? Because you can't respond on time to tell them to stop. This is not just one agent's experience, I was warned!
Shame on me. I thought by removing my card I could avoid it happening to me, but they must have lied about taking it off.
Preferred solution: Price reduction
Hometown Quotes is a scam. Waist of money.
Hometown Quotes are Scam Artist
Hometown Quotes are scam artist. You will regret using this service.
I purchased home leads only but was provided mostly auto and renters leads which are half the price. Some were weeks old and sold to me as if they were new. When I rejected the leads nothing was done until they were about to charge my card again. The replacement leads were also renters and old auto leads. After I cancelled my account the denied all of the rejected leads. It appeared they intended to keep as much of my money as they could. If you purchase anything from Hometown Quotes you should expect the same.
Sincerely,
John Williams
- Quality of leads
- I was cheeted
- Didnt receive what i paid for
Preferred solution: Full refund
NEVER USE
- Quality of leads
- Customer service
- Didnt receive what i paid for
Turd Covered in Glitter
They claim to be different from other lead sources but just put on a well done act to seem different but they boil down to be exactly the same. They take you through a rigorous sign up process setting target areas, asking what you'd like to filter out, etc.
I will say that unlike other lead sources, most of the numbers work but the leads are still garbage. I had several leads that should have been filtered but they didn't completely or correctly fill out the HTQ's information (which HTQ takes no responsibility for. If an applicant is misleading or flat out lies in their personal info HTQ doesn't care). They only give you seven days to return a lead which utterly unhelpful if I find out on the 10th day that they never actually requested a quote or already requested the information months ago.
I've purchased 22 leads, made contact with 11, and had 3 appointments. 2 of those appointments were people who SHOULD have been filtered due to health conditions. But HTQ could care less at the time, money, gas, etc.
wasted on those two leads that I should have never received. Bob Klee plasters his name and face everywhere claiming to have a high standard for customer service with agents, which seems true until they have your money.
Preferred solution: Full refund
Scammed Agent here...
Hartford, Connecticut
Stolen Information
Home Town Quotes stole my information and sold it to Various Insurance companies and now I am being harassed!!! BE AWARE!!
THEY ARE SNAKES IN THE GRASS WHO HAVE NO CONSCIENCE!! Now i get to spend my day cleaning up after them and removing my information they disbursed! I have reported them to the FBI for the Theft Penalty Enhancement Act. Home Town Quotes stole my information and sold it to Various Insurance companies and now I am being harassed!!!
BE AWARE!! THEY ARE SNAKES IN THE GRASS WHO HAVE NO CONSCIENCE!!
Now i get to spend my day cleaning up after them and removing my information they disbursed! I have reported them to the FBI for the Theft Penalty Enhancement Act.
- Stole my onfo
Preferred solution: Full refund
Insurance Expert Talks
Insurance Claims Tips: What Red Flags to Watch Out
How to file an insurance claim? Why do you need a public adjuster? Vince Perri, CEO of Commercial Claims Advocate, shares his best tips about insurance claims. Find out how to deal with complex residential insurance claims and commercial losses.
Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.
Selling stolen information
My personal contact information was stolen and sold to agents. I understand from the agent who called me that his happens frequently.
Please be aware these guys are selling stolen personal data and should not be trusted.
My personal contact information was stolen and sold to agents. I understand from the agent who called me that his happens frequently. Please be aware these guys are selling stolen personal data and should not be trusted.
My personal contact information was stolen and sold to agents.
I understand from the agent who called me that his happens frequently. Please be aware these guys are selling stolen personal data and should not be trusted.
- Stolen information
Fairfield, California
Just Collect Personal Info and Sells It
North Fort Myers, Florida
Hometownquotes.com using my name without permission
They asked for my ss# and like a dummy I gave it to them. When I clicked on review my matches, there weren't any.
All I know is that I'm monitoring my credit reports, and I'm trying to be extra careful about giving out my ss#...what a joke, just for an insurance quote these people are relentless.
I don't know what to do except hope that they won't use my ss# to open an account in my name or something malicious. Anybody got any ideas on how to get this website shutdown?
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You are full of ***, whoever it is claiming to represent this company. My information, given exclusively to hometownquotes as part of a sign up process for something else (as in, i entered my information to you, to get quotes because I was requested to, to get a free membership to some other site, i had no real interest in insurance) However, your company has sold my information to geico, prudential, and companies that are less than reputable.
SInce my unfortuante run in with your company I get 3-5 emails and 15-20 phone calls a week about insurance, the phone calls are from known scammers and identity thieves. Your company is bogus.
I will do anything in my power to make sure you can't do this to anyone else. It should be against the law to appropriate, profit, and misuse personal and confidential data the way that you do so.
I can honestly say that I have no idea who this person is. They also filed a complaint with the TN Dept of Consumer Affairs that I have already replied to.
We have served millions of consumers over the years & this is the first time we've ever received a complaint like this. Anyone that reads this can send me an email using the two email addresses she says are "bogus" & in the subject line say: Test for Bob
I promise, unless we get spammed with hundreds of emails, I will respond back or someone from my team will within 24 hours! We have been using the "zendesk" software for several years. One can check their excellent support product out at: zendesk.com
Our toll free phone number is also on our site so if there are any problems, consumers can call us at: 800.820.2981
I don't know if the person above has any spyware on their computer or what. They must have come to our site via an affiliate of ours but without the name of the person, I cannot track down the lead to find out anything. I would Love to help but impossible without knowing the name on the lead.
Finally, we are rated A+ with the Tennessee Better Business Bureau. We could NOT have that type of rating if we didn't take care of our customers. I hope this person finds the quality insurance they need.
Kind Regards,
Bob Klee
CEO
hometownquotes.com
FYI: I can't post the link to the site but if you search for Tennessee BBB you will be able to check us out.